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Customer Service Associate

St. Petersburg, FL 33709

Posted: 04/29/2024 Employment Type: Temp-to-Hire Industry: Customer Service Job Number: 5592 Pay Rate: 15.00

Job Description

St. Petersburg based manufacturing company in need of an experienced RENTAL Customer Service Associate.

8:00 AM - 4:30 PM  Monday - Friday
2 - 3 Years of experience
Bachelors Degree

JOB OVERVIEW:
This position is in the rental department and you will play a vital role in administering our rental department's program.

RESPONSIBILITIES:
General supervision of rental program:
--Collaborate with internal teams and sales reps to handle the rental program effectively.
--Coordinate the timely fulfillment of rental equipment, demo, and evaluation requests.

Order Entry and Purchase Order Processing:
--Accurately enter and process purchase orders for rental services.
--Ensure all order details are properly documented for tracking and billing purposes.
--Regularly review and reconcile monthly rental orders and associated freight costs.

Assignment and Maintenance of Consignments and Rental Inventory:
--Manage the assignment and maintenance of consignments and rental equipment.
--Ensure all equipment is properly serviced and maintained for optimal performance.
--Periodic auditing of sales rep rental activity
--Monitor compliance with rental program guidelines and identify areas for improvement.

QUALIFICATIONS
--Minimum Bachelor degree
--Two years customer service experience desired
--Excellent communication skills, both verbal and written
--Proficiency in computer applications and software relevant to order processing and inventory management.
--Other duties as assigned.

Must be able to read, write and speak ENGLISH, to include written and verbal communications.

Position is IMMEDIATELY available!  Respond now with your resume or contact Margie at 727-687-4103 to schedule an interview.

Drug Free Workplace / Background Screening / E-Verify / EOE

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