IT Help Desk

Clearwater, FL 33765

Posted: 02/03/2021 Employment Type: Direct Hire Industry: Technical Support Job Number: 4261

Job Description

Local CLEARWATER, FLORIDA based MSP company is growing and in need of experience IT Field/Help Desk Technician who is looking for a CAREER, not a JOB.   A technician who will " roll up their sleeves" and look at every trouble ticket as an opportunity to utilize their current skills and experience and build on it. 

Monday thru Friday   8am to 5pm

What we are looking for:
-- Strong work ethics
-- Dedication to customer needs
--Have the desire and initiative to work diligently until the task is completed
-- Willingness to continually learn and grow within the position along with outside IT related research, self development and/or personal activities.
-- Self motivated and the ability to take on new challenges.
-- Someone who love working in the everchanging IT industry!

IT Help Desk Technician Skills Required:
-- Help Desk experience in an IT environment AND/OR Level ONE or TWO experience. 
-- Experience with Microsoft Centric a PLUS (training available)
-- Ability to analyze a network environment and offer solutions
-- Experience with remote support and monitoring
-- Ability to troubleshoot, diagnose and repair potential problems
-- Knowledge of and experience in management of server security to prevent firewall intrusions and attacks
-- Skills in data back-ups 
-- Perform application   of OS and panel upgrades
-- Time management and the ability to move from trouble ticket to trouble ticket effectively, to include compete notes and other documentation as needed.
--   Ability to work independently or with a group
--   Certification in or studying for MCSE, CCNA, CCNP, MSDDA certifications a PLUS.
--   Strong desire to continually learn and grow in the IT industry.


Initial interviews may be conducted via ZOOM, Gmail meeting, Skype, Facebook or FaceTime for safety and convenience.

When asked to come to our office for an interview or to complete documentation, C.S.T. Connection follows the CDC social distancing guidelines.   You will be asked to sign a COVID-19 affidavit.   Masks must be worn.   If you do not have, we will provide.

Drug Free Workplace / Background Screening / EOE

Meet Your Recruiter

Sue Almy

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