Customer Service Representative

Clearwater, FL 33760

Posted: 05/28/2019 Employment Type: Temp-to-Hire Industry: Administrative Job Number: 2267 Pay Rate: 12.00

JOB PURPOSE

                           Teamwork is vital in all aspects of office work.  You must be willing & able to fill several positions to help ensure the quality of service & workmanship.     

CUSTOMER SERVICE REPRESENTATIVE JOB DUTIES

-- Assist customers with orders, credits or refunds, process orders, provide pricing, delivery information, and create shipping documents. 
-- Assist with checking inventory levels, create purchase orders for factory and/or general manager and receive purchases. 
--  Create store cycle counts and report to general manager.  Answer & direct all incoming lines. 
--  Take messages & forward as received to perspective person or department.  
-- Greet all incoming visitors to office. 
--  Copy, collate, & distribute various office materials/mailings to customers or sales reps. 
--  Maintain files & filing. 
--  Assist the salespersons in gathering & preparing required sales tools for a job. 
--  Assist in preparing flyers, mailers, & technical data books. 
--  Assist in faxing & preparing mail. 
--  Back up other various departments.  

CUSTOMER SERVICE REP SKILLS

-- Good verbal & communication skills
-- High School Diploma or GED.
--  Knowledge of Word, Excel and various programs, typing, calculator, telephones, filing & general office skills.
--  Flexible, good problem solver, good common sense, able to work alone, multi task, fast learner, can concentrate, good listener, pleasant under pressure,.
-- Must e adaptable, precise, organized, patient, alert, calculate percentages & numbers, good at grammar & spelling, good verbal skills & takes pride in work.

Must be able to withstand 8-9 hour working days.  Must be able to sit for long periods, able to bend, stand, and squat.  Able to reach overhead, reach forward, push, pull, kneel, stoop, twist.  If a smoker, must be able to withstand not smoking for 3-4 hour intervals.  

SEND YOUR RESUME NOW!  POSITION IS IMMEDIATELY AVAILABLE!

Drug Free Workplace  /  Background Screening  /  EOE

 

Sherry McDonnell

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